Connatra - Privacy Policy | Connatra Scanner

1. Introduction

Connatra Scanner ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights.

2. The Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

Identity Data: includes first name, last name, username or similar identifier.
Contact Data: includes email address.
Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
Usage Data: includes information about how you use our website, products and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide the service you have requested (e.g., scanning documents).
To manage your account and payments.
To improve our website and services.

4. Document Security

We do not store the content of the documents you upload for scanning longer than necessary to generate the report. Once analysis is complete, the document text is discarded from our processing memory. We do not sell your data or use it to train AI models.

5. Data Retention

We will only retain your personal data (such as account info and credit balance) for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at support@connatra.cloud.